Rolltec® Frequently Asked Questions

Q: Can I use a retractable awning for both sun and rain?
A: Yes, provided that the slope of the awning is at least 15 degrees below the horizontal (20 degrees if the projection is more than 11' 8"). Anything less will lead to water pooling on top of the fabric, therefore causing the fabric to become deformed.

Q: Is the fabric waterproof?
A: No, but it is water-resistant. That means that the fabric will not let water through freely, but it will get wet. In that case, it is best to let it dry out (2 to 3 hours after a full soaking) before retracting the awning. However, it is safe to roll up a wet awning for one or two nights, if bad weather persists.

Q: Can I use a retractable awning during snowfall?
A: Not really. A few snowflakes will not do anything, but unlike rain, snow will accumulate on top of the fabric until the fabric begins to deform.

Q: Should I roll up my awning during strong winds? And how strong is strong?
A: Yes, you should retract an awning during strong winds. But that does not mean that you have to leave yourself without sun shelter: as a rule of thumb, you know you should retract the awning when the wind is so strong that you do not feel comfortable being outside.

If you are looking for a Rolltec retractable awning for your Long Island home, please call us today at 516-554-1791 or complete our online request form.